Warranty terms may vary depending on the brand.

  • You have the option to return or exchange the products you have purchased from us within 15 days. In addition, we provide a guarantee on the product for a period of one year.

  • If you have a concern regarding your product, you have two options. We can provide you with new replacement parts or you can send the product to our repair center for repair.

  • In addition, deruiz and joyor have stationary repair workshops. During the one-year warranty period, we cover both the repair costs and the shipping costs.

 

Click on the list below to view accessories for specific products .

Note: The spare parts listed include all models of the respective brands. For specific information on spare parts availability, please contact our customer service.

Available accessories

Handlebar, saddle, front derailleur, rear derailleur, mudguards, hose, brakes, brake cables, brake levers, pedals

Mudguards, instrument cover, battery, motor, controller, display, brake lever, charger, rubber grips, box

Battery, front shock absorber, rear shock absorber, display, controller, disc brake motor, headlight, taillight, headlight switch, tires, tube, hubs, disc brakes, stand, mudguards, mudguard holder, brake lever, box

Derailleur, crankset, saddle, brake lever, tube, front wheel, rear wheel